Shipping Policy

Domestic Shipping

If an item is in stock, domestic shipping usually takes 2–5 business days (delivery times may vary by region).

However, since we operate mainly on a made-to-order system, please allow up to 3–4 weeks for production and delivery.

We promise to do our best to ensure your order arrives as quickly as possible —
and we truly appreciate your patience and understanding.

Lost or Damaged Packages

ÉCLATINE is not responsible for packages lost or damaged in transit.
If your package is delayed, lost, or arrives damaged, please contact the carrier directly and email us at info@letoileofficial.com so we can assist you.

Shipping Address Changes

Please ensure your shipping address is correct at checkout.
We cannot guarantee address changes once an order has been processed.